What Is a Managed Security Service?

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Managed security service (MSS) is an array of cybersecurity services and support, including managing and monitoring intrusion detection systems and firewalls as well as conducting vulnerability and penetration assessments as well as audits monitoring patches and upgrades; as well as assisting in establishing rules and protocols that help to reduce the risk of a data breach. MSS providers provide cybersecurity expertise and assistance with regulatory compliance such HIPAA, PCI DSS and ISO.

Premium MSS solutions offer technologies such as security information and events management (SIEM), cloud access security brokers and container security. A majority of the top MSSPs provide monitoring 24/7 through their security operations center, which provides threat intelligence that increases the context of threats, as well as proactive threats hunting.

MSS can also help clients determine the effects of security vulnerabilities on business functions such as availability and performance. This helps clients avoid costly cyberattacks and improve their overall security position.

In addition to providing cybersecurity solutions, many of the top MSSPs provide a full range of managed IT services, such as remote monitoring of networks, remote support and security policy creation. They offer a centralized dashboard that lets them view all the devices and applications of their clients. They can also provide change management services as well as backup and recovery solutions to safeguard data in event of an incident. They may also help with data protection and governance through tools such as encryption and data loss prevention.

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